Shipping Policy

Effective Date: September 9, 2026

At TrueCun, we are committed to delivering your orders safely and on time. Please read our shipping information below.

📦 Order Processing

Orders are generally processed and dispatched within 1–2 business days after the order is confirmed.

🚚 Delivery Time

We aim to deliver your order within 7 business days from the date of dispatch.

Delivery times may vary depending on your location, courier availability, weather conditions, holidays, or other unforeseen circumstances.

📍 Order Tracking

Once your order has been shipped, tracking details may be provided to you through your registered contact information, allowing you to follow your delivery status.

⚠️ Delivery Delays

While we make every effort to meet the estimated delivery time, occasional delays may occur due to circumstances beyond our control. We appreciate your patience in such situations.

🏠 Incorrect Address

Please ensure that your shipping address, phone number, and other delivery information are accurate when placing your order. TrueCun is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

📞 Contact Us

If you have questions about your order or delivery, please contact our support team:

Email: truecunsupport77@gmail.com